Compliments and Complaints

The centre considers all informal and formal compliments and complaints are an opportunity to improve our service.

At the end of your appointment you are invited to provide feedback on the service provided.

Compliments & Complaints Form

I would like to... *

• Give a compliment
• Make a complaint

Compliment *

Please provide as much detail as you can (who, what, where, when, why) so we can pass on your compliment.

Complaint *

Please provide as much detail as you can (who, what, where, when, why) so we can investigate your complaint. Also please let us know what outcome you are expecting from this complaint.

If we need more information, can we contact you? *

• Yes, you can contact me
• I don’t want to provide more information

Name *

Phone

Email *

Submit

Client Satisfaction Survey

Please rate your experience *

• Very Unhappy
• Unhappy
• Neutral
• Happy
• Very Happy

Please select options below to define your experience at the CQCLC

• Responsiveness
• Professionalism
• Helpful
• Knowledgeable
• Understanding of the problem
• Courteous and helpful attitude

Please let us know what we could do to improve your experience

Submit