Your Session

All legal advice sessions are free and confidential, however due to resource limitations there is a maximum of 30 minutes for each consultation. 

To get the most out of your session we advise the following:

  1. Organise your documents. The best way to do this is to arrange them in date order. 
  2. Write your story in a page or two and bring it with you. This is to ensure that you cover all essential matters. A typed document is best. Your story should also be organised by date.
  3. On a separate page write down all the questions you have for the lawyer. 

Your Session

What you can expect from CQCLC:

  • We will respect your right to privacy and confidentiality
  • We will respect you and your culture
  • We will discuss your problem and help you to understand and make decisions about your legal options
  • We will provide accurate and appropriate  information and advice within our areas of expertise 
  • We will provide you with information about other services that may assist you
  • We will provide advice in plain language you can understand 
  • We will give you choices about what you can do
  • We will provide information to help you decide what you want to do
  • We will work through an interpreter where appropriate 
  • We will not collect or store your information without your consent or if required by law. For further information, please see our Privacy Policy.

What CQCLC cannot do:

  • Our time is limited, so we cannot spend more time with you than has been allocated
  • We cannot fill out forms for you, but we will check those you have filled out yourself 
  • We cannot give advice to more than one party in a dispute
  • We cannot prepare wills
  • We cannot give financial advice or advice on a personal injury, commercial matters, taxation, immigration, native title or complex matters requiring specialist advice
  • We cannot fix every problem you have
  • We cannot always say for sure what will happen
  • We cannot always do what you want to do
  • We may not be able to represent you in court


Call 1800 155 121

Jump the queue and use our Online Chatbot

In-person, telephone or online
Monday to Friday
9.00 am to 4.00 pm

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